Church Digital Pro

Frequently Asked Question

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General

Church Digital Tool is a comprehensive platform offering a suite of digital applications designed to help churches manage their operations, engage with members, and enhance outreach efforts.

Our platform includes tools such as Email Express, TextLink, Church Hub, AderaAi, FinancePro, WebBuilder, and more, all designed to streamline church management and communication.

Church Digital Tool offers a suite of applications that simplify administrative tasks, improve communication, enhance member management, automate operations, and provide data insights, helping churches operate more efficiently and effectively.

Yes, each subscription tiers have access to the all current and future applications.

No, All Church Digital Tool applications are cloud-based platform that can be accessed directly from your web browser, so there is no need for any special software installation.

Church Digital Tools is designed for churches of all sizes, from small community congregations to large multi-campus ministries, looking to enhance their digital capabilities, streamline operations, and improve engagement with members and visitors.

We take data protection very seriously at Church Digital Tool. All your data is stored securely using advanced encryption methods. We comply with industry standards and regulations to ensure the privacy and security of your information. Your data is never shared with third parties without your consent, and we provide tools to help you manage and control your data at all times.

Accounts

Visit our website and click on “Sign Up.” Follow the prompts to enter your details and create your account.

Yes, our subscription plans support multiple users. You can add team members and manage their permissions from your account dashboard.

Log in to your account, go to the “Account Settings” section, and update your personal or billing information as needed.

To delete your account, please contact our support team through the “Contact Us” page or via email at support@churchdigitaltools.com. Please note that once your account is deleted, all associated data will be permanently removed and cannot be recovered. We recommend downloading any important data before requesting account deletion.

Subscriptions

We offer Basic, Standard, and Premium subscription plans, each with different levels of access to our applications and features.

Yes, we provide a 30-day free trial for all new users to explore the platform and experience its benefits.

Yes, you can upgrade or downgrade your subscription plan at any time through your account dashboard.


If you cancel your subscription, you will continue to have access to all the features of Church Digital Tool until the end of your current billing period. After that, your account will be downgraded to a free plan, and access to premium features will be restricted. You can re-subscribe at any time to regain access to the premium features.

If your payment fails, we will notify you immediately via email. You will have a grace period to update your payment information and retry the payment. During this grace period, your access to Church Digital Tool will remain active. If the payment is not received after the grace period, your account may be temporarily suspended until the payment issue is resolved.

Support

 We offer 24/7 customer support  to assist with any questions or issues you may have.

 You can contact our support team through the “Contact Us” page on our website, via email at support@churchdigitaltool.com, or by calling our support line.

License

Our licenses are subscription-based, granting access to our suite of applications for the duration of your chosen plan.

Can I use Church Digital Tool on multiple devices? Yes, your subscription allows you to access our tools on multiple devices, making it easy for your team to stay connected and productive.

 

 Licenses are intended for use by the subscribing church and its members only. Sharing login credentials outside the organization is prohibited.

Refund

We do not offer refunds for partial months. However, if you cancel your subscription, you will retain access to all features until the end of your current billing period.

Yes, you can cancel your subscription at any time through your account settings. Your access will remain active until the end of the current billing cycle.

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